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astralliquid

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About astralliquid

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  1. Hi May I have a domain search box in the main WordPress website, when the user click on the search button it will redirect to WHMCS page "https://mymainwebsite.com/cart.php?a=add&domain=register&query=gotham" and but the user will need click search button again. How can I make it show the result page directly?
  2. Hi I just bought this module (I think you renamed it to Premium Ticket) and emailed you a problem we are facing. 1) We depend on email piping feature extensively. Now that we have implemented Premium Ticket Credit Points, when a customer who ARE NOT REGISTERED in WHMCS send email to us to support@xxxx.com (which is do not required credit points, the email is pulled by WHMCS and to generate ticket BUT it is not deleted from the email server. This caused WHMCS to keep getting the same email and thus generate multiple duplicate tickets. It wont happen if a registered user sends an email. The email is pulled and removed from the inbox, generating only one ticket. 2) For non registered clients to open a ticket at http://www.xxxxx.com/clients/submitticket.php?step=2&deptid=2 , they will get an error "Problem occurred for this Ticket Department. Please, contact administrator." although a ticket will be created. http://www.xxxx.com/clients/submitticket.php?PremiumSupportTickets=error&msg=Problem+occurred+for+this+Ticket+Department.+Please%2C+contact+administrator.# Please help urgently as we are rolling out the point system.
  3. Hi I actually had another thread but I couldn't edit the title to make it clearer. I really need this fix please bear with me. --------------------------------------------------------------------------- I am trying to collect custom field information on an html order form and pass it through WHMCS bundled order process (which has "continue/next" button in each product orderinf steps) it works if the order is a direct product http://www.xxxxx.com/cart.php?a=add&pid=132&customfield[184]=11111111 but is this product is part of a bundle, the customfield is not captured http://www.xxxxx.com/cart.php?a=add&bid=12&customfield[184]=11111111 I have submitted a ticket and the response from WHMCS was: ************************************************** ******** Unfortunately with Bundles, this type of linking will not work. However, what you could do, is use a hook and pass some jQuery to input the data in the field as the page is loaded after the redirect. A good hook to use for this would be the ShoppingCartValidateProductUpdate hook. http://docs.whmcs.com/Hooks:Shopping...eProductUpdate This will run as the product configuration is being completed and will return product custom fields which you could then input the data you are needing manually. ************************************************** ******** I am not good at programming and do not know how to use hooks. Can someone please help me with some exact code samples/locations/file/guide? Thank you very much
  4. Hi All, I am trying to collect information on order form by parsing in the customfield to pre-filled it. it works if the order is a direct product http://www.xxxxx.com/cart.php?a=add&pid=132&customfield[184]=11111111 but is this product is part of a bundle, the customfield is not captured http://www.xxxxx.com/cart.php?a=add&bid=12&customfield[184]=11111111 Submitted a ticket and the response from WHMCS was: ********************************************************** Unfortunately with Bundles, this type of linking will not work. However, what you could do, is use a hook and pass some jQuery to input the data in the field as the page is loaded after the redirect. A good hook to use for this would be the ShoppingCartValidateProductUpdate hook. http://docs.whmcs.com/Hooks:ShoppingCartValidateProductUpdate This will run as the product configuration is being completed and will return product custom fields which you could then input the data you are needing manually. ********************************************************** I am not good at programming and do not understand the concept of hooks. Can someone please help me with some exact code samples/locations/file/guide? Thank you very much I seriously need this to work to get the order to work seamlessly.
  5. Hi I need help with this too : http://forum.whmcs.com/showthread.php?66635-Support-Ticket-Reports I have created a custom field to record duration in minutes for each ticket. Each year I want to send out a report to clients listing all the tickets they have submitted and the time taken. Please point me to how to create a report listing like this : Client : ABC Period : 1/1/2014 - 31/12/2015 Date Ticket No Subject Duration (this is custom field) Requested By (shows the email) -------------------------------------------------------------------------------------------------- xxxx xxxxxxx xxxxxxxx 15 xxxxxxx xxxx xxxxxxx xxxxxxxx 15 xxxxxxx xxxx xxxxxxx xxxxxxxx 15 xxxxxxx xxxx xxxxxxx xxxxxxxx 15 xxxxxxx Please help. Thanks.
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