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Showing content with the highest reputation on 08/29/22 in all areas

  1. 1 point
    Hi @rivermobster, Thanks for bearing with me whilst I researched the matter. Currently the largest attachment which our helpdesk will accept in a single request is 8MB, which is why you were able to submit the 3 images between 2.2MB and 4MB individually, but not all at once. I've raised this matter with our website team to be addressed, so that users will get an explanation message instead of being returned to the beginning. In the meantime please keep total attachments on a single message below 8MB. Thanks for taking the time to report your experience and for the follow-ups via PM.
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