This is the main reason some of us believe it should be either moved into the community or at least clearly linked to and share the community login. Having it be a separate location (not easily found), the specific requests hard to locate (community search would probably be better at that), and a totally separate login means less of us will be bothered to go there, especially knowing how little attention things get there from WHMCS. If it was publicly within this community, with many eyes on it, and a way to quickly add your vote and thoughts, that might have more of an impact on decision making. Maybe.
The current system seems designed to make things more complicated, intentionally.
NOTE: this f o r u m changed every instance of that word in the above post. I didn't use "community" in it.