Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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Hotfixes (23919 visits to this link)

From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

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[not reproducible] iPhone App not working on iPhone 6 IOS 8.1

By wouter.galia, December 19, 2014
- 3 replies
- 549 views
- Infopro
- December 19, 2014
[iWHMCS] unable to select text in support tickets

By websavers, December 13, 2014
- 0 replies
- 371 views
- websavers
- December 13, 2014
[not a bug] Dashboard errors

By sgrayban, December 6, 2014
- 1 reply
- 526 views
- sgrayban
- December 7, 2014
[confirmed] Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

By websavers, December 1, 2014
- 3 replies
- 1.4k views
- WHMCS Nate
- December 4, 2014
[confirmed] Project Management Addon: Direct linking to project fails with "Access Denied"

By websavers, November 26, 2014
- 1 reply
- 473 views
- WHMCS Nate
- November 26, 2014
[not a bug] Adding payment to merged invoice, sends out parent invoices emails

By Eminos, November 10, 2014
- 3 replies
- 634 views
- WHMCS Nate
- November 14, 2014
[confirmed] Refund Transaction does-not reduce amount from credits

By AndyW, November 13, 2014
- 4 replies
- 783 views
- WHMCS Nate
- November 14, 2014
[unconfirmed] activation date, due date, invoice data questions

By massa, November 8, 2014
- 8 replies
- 991 views
- WHMCS Nate
- November 11, 2014
[confirmed] Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

By websavers, November 8, 2014
- 1 reply
- 1.6k views
- WHMCS Nate
- November 8, 2014
[confirmed] Bug in bulk price updater - v 5.3.10

By skoda, November 2, 2014
- 1 reply
- 531 views
- WHMCS Nate
- November 5, 2014
[not a bug] InvoiceCreationPreEmail not working

By Kian, November 4, 2014
- 3 replies
- 1.2k views
- WHMCS Nate
- November 5, 2014
[unconfirmed] Redirection doesn't happen in 5.3.10 on forwardpage.tpl

By paperweight, October 30, 2014
- 1 reply
- 429 views
- paperweight
- October 30, 2014
[confirmed] Misspelt word - Admin language file, English

By aus_dave, October 25, 2014
- 3 replies
- 530 views
- WHMCS Nate
- October 27, 2014
[confirmed] Order Confirmation Email Not Showing VAT/TAX on Upgrades

By Mark Donne, October 22, 2014
- 1 reply
- 528 views
- WHMCS Nate
- October 24, 2014
[confirmed] Error control bug with invoices, transactions, orders

By durangod, October 21, 2014
- 1 reply
- 675 views
- WHMCS Nate
- October 23, 2014
[confirmed - duplicate] Reporting incorrect whois server for the TLD .eu

By DS-Dennis, October 21, 2014
- 4 replies
- 675 views
- WHMCS Nate
- October 23, 2014
[not a bug] Disabling SSL3 in Apache prevents Paypal IPN Callback

By diablotf, October 20, 2014
- 1 reply
- 799 views
- WHMCS Nate
- October 20, 2014
[confirmed] iWHMCS Billing tab numerical displays need to be tweaked

By websavers, September 18, 2014
- 3 replies
- 545 views
- WHMCS Chance
- October 15, 2014
[unconfirmed] Links in email templates not rendering correctly

By itsmir, October 8, 2014
- 1 reply
- 590 views
- WHMCS Nate
- October 9, 2014
[confirmed] Ticket from Sub-Accounts and wrong CC Recipients

By ditto, August 27, 2013
- 3 replies
- 563 views
- WHMCS Nate
- October 8, 2014
[not a bug] Changed paid invoices after merge Client accounts

By com2, October 4, 2014
- 1 reply
- 526 views
- WHMCS Nate
- October 6, 2014
[confirmed - duplicate] Adding payment to invoice via iWHMCS does not send confirmation via email.

By Damo, September 24, 2014
- 1 reply
- 578 views
- WHMCS Chance
- September 29, 2014
[unconfirmed] The send message option on product tab sends to random clients.

By ADz83, September 23, 2014
- 3 replies
- 464 views
- WHMCS Nate
- September 26, 2014
[unconfirmed] OTA Google Auth stopped working

By sgrayban, September 25, 2014
- 2 replies
- 712 views
- WHMCS Nate
- September 25, 2014
[unconfirmed] iWHMCS view invoices

By TheHostingHeroes, September 15, 2014
- 6 replies
- 575 views
- Damo
- September 24, 2014

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Troubleshooting Issues

Subforums

Hotfixes (23919 visits to this link)

6359 topics in this forum

[not reproducible] iPhone App not working on iPhone 6 IOS 8.1

[iWHMCS] unable to select text in support tickets

[not a bug] Dashboard errors

[confirmed] Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

[confirmed] Project Management Addon: Direct linking to project fails with "Access Denied"

[not a bug] Adding payment to merged invoice, sends out parent invoices emails

[confirmed] Refund Transaction does-not reduce amount from credits

[unconfirmed] activation date, due date, invoice data questions

[confirmed] Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

[confirmed] Bug in bulk price updater - v 5.3.10

[not a bug] InvoiceCreationPreEmail not working

[unconfirmed] Redirection doesn't happen in 5.3.10 on forwardpage.tpl

[confirmed] Misspelt word - Admin language file, English

[confirmed] Order Confirmation Email Not Showing VAT/TAX on Upgrades

[confirmed] Error control bug with invoices, transactions, orders

[confirmed - duplicate] Reporting incorrect whois server for the TLD .eu

[not a bug] Disabling SSL3 in Apache prevents Paypal IPN Callback

[confirmed] iWHMCS Billing tab numerical displays need to be tweaked

[unconfirmed] Links in email templates not rendering correctly

[confirmed] Ticket from Sub-Accounts and wrong CC Recipients

[not a bug] Changed paid invoices after merge Client accounts

[confirmed - duplicate] Adding payment to invoice via iWHMCS does not send confirmation via email.

[unconfirmed] The send message option on product tab sends to random clients.

[unconfirmed] OTA Google Auth stopped working

[unconfirmed] iWHMCS view invoices

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